Publication
Transient analysis of a Markovian queue with deterministic rejection
2019
2019, Operations Research Letters, 47(5), pp.391-397
Abstract
We analyze the transient behavior of the M/M/1+D queue. Considering an Erlang distribution for customers’ waiting time, we approximate the real system by a Markov chain. We obtain the Laplace Transform of the transient probabilities in the approximated model and the Laplace transform of the main performance measures for the real system. We next analyze the busy period of this queue. One interesting insight is that the busy period of the unstable M/M/s queue has a finite coefficient of variation.