Short courses

Programme executive

Leading high-performing remote teams2

Online

Managing remote and/or mobile teams leads to a paradoxical situation calling for both autonomy and control. How can managers create the right conditions for team engagement, motivation and initiative? How can they simultaneously manage activities and work on individual and team performance? What approach should they take, which communication channels should they use, and what management rituals should they implement? By providing a thorough understanding of motivation levers and communication mechanisms, this course will give you the experience and tools to become an effective manager-as-coach, as well as improve your confidence and your impact on individual and team performance.

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Practical information
Domain
Team efficiency
Target audience

​Team leaders, managers, directors.
Duration

​2 days
Date

​Contact us
Fees

​Contact us
Contact

​Céline BROCARD
04 93 95 32 48
info.executive@skema.edu

Overview

In this course, managers will learn to:

  • Create a climate of trust and rituals that facilitate interaction and information sharing
  • Adapt to new constraints and changes; transform their habits Manage and monitor performance in a concrete and participatory manner
  • Take on the role of manager-as-coach to develop each team member’s potential
  • Manage conflicts remotely

The needs and expectations of participants are identified at the start. 
Time is set aside at the end of the course to determine if expectations were met. 
Participants take a quiz at the end of each module to test their knowledge. 
The practical application exercises and role-plays used allow us to measure and check what participants have learned during the training. 
Each participant receives an evaluation questionnaire at the end of the course, to self-evaluate what they have learned and to establish a personal action plan.

The course is interactive, fun, personalised, with exercises to do as a group, in pairs, and individually. 
Each participant will receive memo outlining the key learnings.
At the end of the training, each participant will receive the course materials prepared by the trainer.

Training programme

    • The image you project: form/content impact of what is perceived, the balance between the rational and the emotional
    • Synchronous/asynchronous communication and its impact on your dealings with others
    • The three circles of self-awareness
    • The pitfalls and opportunities of the first impression
    • Key techniques for initiating dialogue
    • Being open to others: adapting and listening
    • Practical exercises using guided improvisations

    • Become proficient in active listening and questioning techniques
    • The main contributions of NLP: ego states, life positions, limiting messages, signs of recognition (positive/negative strokes)
    • The levers and tools for effective communication and getting your message across
    • Approaching and dealing with change

    • Learn the process and steps involved in setting a goal
    • Defining key performance indicators (KPIs) and milestones
    • The conditions and tools for interactivity: best practices and tools to encourage people to speak up, participate, put into practice

    • Create the conditions for the 3 dimensions of motivation: Autonomy Mastery - Purpose
    • Use coaching tools and techniques to help your team evolve
    • Clarify concepts and learn what constitutes good feedback

    • Develop your emotional intelligence
    • Manage a tense and/or conflictual situation using non-violent communication (ACA method)
    • Assertiveness: use the DESC method and the keys to get your point across and convince.

Prerequisites

No specific prerequisites.